Andrew J.
I can’t say enough about Darcy Merkur and his team. I hired Darcy after a serious motor vehicle accident, and the claim process quickly became overwhelming. From the very beginning, his office helped my family and me get organized, stay on top of deadlines, and dig out from under the mountain of paperwork and pressure that insurers place on accident survivors.
Darcy brought a rare combination of empathy and precision. He took the time to explain key decisions clearly and in plain language, and he made sure I felt informed and supported. He was steady, responsive, and strategic throughout, providing calm counsel during an extremely difficult and emotional period.
Just as important, I was treated with genuine respect and humanity. Having Darcy in my corner gave my loved ones and me real strength and peace of mind, and it allowed us to focus on what mattered most: my recovery. The final result was life-changing, and I will always be grateful.
Finally, when you hire Darcy, know that he leads a small army of wonderful, committed people. He referred me to treatment specialists I still work with to this day—three years post-accident. And I couldn’t write this review without mentioning the fantastic in-office team. Gabrielle, Lisa, and Tegan all deserve special recognition. They were consistently helpful, supportive, and professional. I can’t even count the amount of times they were there for me during this process.
Thank you, Darcy and team, for everything you’ve done for me. If you’re going through this process right now, I hope you find support like I did with Darcy and his team.